Privacy Settings

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    Overview

    Privacy Settings in ManageEngine Log360 help you manage compliance and data protection within the product. Using these settings, you can:

    • Manage GDPR compliance checks - This option enforces GDPR compliance at various levels within the product. It includes obtaining explicit user consent during integrations. Once GDPR is enabled, password protection for data exports will be mandated automatically and product usage statistics will be disabled.
    • Configure password protection for exported reports - When turned on, reports sent via email or exported in PDF and CSV formats can be secured with a password. Reports that were already exported or redistributed before this setting was applied will remain unprotected.
    • Manage product usage statistics - This setting allows the collection of non-confidential usage information, such as report usage patterns and device types added for monitoring. Passwords and other sensitive data are not collected.
    Note By default, GDPR compliance checks and password protection for exports are disabled, while product usage statistics is enabled.

    Managing GDPR compliance checks

    1. Log in to the product console.
    2. Go to the Settings tab, and under General, select Privacy Settings.
      Privacy Settings
      Figure 1: Navigating to Privacy Settings
    3. In the Privacy Settings window, under GDPR compliance checks, choose Enable or Disable from the Status drop-down.
      Privacy Settings
      Figure 2: Managing GDPR compliance checks
    4. Click Save to apply your changes.
    Note If you enable GDPR compliance checks, product usage statistics will be disabled automatically, and password protection will be enabled.

    Configuring password protection for exported reports

    In the Privacy Settings window, you can secure exported reports with password protection:

    1. From the Status drop-down, select Enable.
      Privacy Settings
      Figure 3: Enabling password protection
    2. Enter a password in the Password and Confirm Password fields. This password will be required to open the exported or redistributed reports.
      Privacy Settings
      Figure 4: Configuring password protection
    3. To turn it off, select Disable from the Status drop-down. Reports exported afterward will no longer be password protected.
    4. Click Save to apply your changes.
    Note Reports exported or redistributed before enabling this option will remain unprotected.

    Managing product usage statistics

    1. In the Privacy Settings window, you can manage the collection of product usage statistics.
      Privacy Settings
      Figure 5: Enabling product usage statistics
    2. From the Status drop-down, select Enable to allow the collection of product usage statistics such as report access, device types added, and monitoring activity.
    3. To stop sharing this information, select Disable from the Status drop-down.
    4. Click Save to apply your changes.
      Privacy Settings
      Figure 6: Saving applied changes
    Note Only non-sensitive product usage information is collected. Passwords and other sensitive data are not collected.

    Read also:

    This page explained how to manage GDPR compliance checks, configure password protection for exported reports, and manage product usage statistics.