This page contains announcements of the end of support for the older versions of Applications Manager. After every major release, we support the legacy releases for a considerable period of time to help our customers upgrade or migrate. We recommend that our users upgrade to the latest version of Applications Manager to get full benefits of our new features, feature enhancements, critical bug fixes and the flexibility to opt for special add-ons and plug-ins.
Version |
Date of Release |
Latest Service Pack | Build |
End of Support (EOS) |
|---|---|---|---|
Applications Manager 17 |
February 27, 2024 |
17.0 | 173300 (Released in October 2024) |
Currently supported |
Applications Manager 16 |
July 05, 2022 |
16.8 | 16840 (Released in February 2024) |
Currently supported |
Applications Manager 15 |
January 13, 2021 |
15.9 | 15981 (Released in June 2022) |
June 30 2023 |
Applications Manager 14 |
January 09, 2019 |
14.9 | 14911 (Released in November 2020) |
September 30, 2021 |
Applications Manager 13 |
December 14, 2016 |
13.9 | 13990 (Released in January 2019) |
June 14, 2019 |
Applications Manager 12 |
April 20, 2015 |
12.9 | 12900 (Released in September 2016) |
April 20, 2017 |
Applications Manager 11 |
December 28, 2012 |
11.9 | 11912 (Released in January 2015) |
December 28, 2015 |
Applications Manager 10 |
August 17, 2011 |
10.9 | 10900 (Released in December 2012) |
August 17, 2014 |
Applications Manager 9 |
July 3, 2009 |
9.5 | 9500 (Released in February 2011) |
July 3, 2012 |
Applications Manager 8 |
September 13, 2007 |
8.6 | 8602 (Released in August 2009) |
September 13, 2010 |
Applications Manager 7 |
June 24, 2006 |
7.4 | 7410 (Released in July 2007) |
June 24, 2009 |
Applications Manager 6 |
March 1, 2005 |
6.6 | 6600 (Released in April 2006) |
March 1, 2008 |
Answer: We have announced only the end of support (EOS), not end of life (EOL) for the earlier versions and you can continue using the older versions. However, technical support will not be provided for it beyond the dates mentioned.
Answer: Yes, all the upgrades are free, provided you have Annual Maintenance and Support for the current period.
Answer: Support will available till the EOS period of the AMS. After the EOS period, you will need to upgrade to our latest version.
Answer: Please write to our sales team (sales@manageengine.com). They will help you with the price quote to renew your AMS. After renewal, you can continue to avail the support and upgrades as before.
Answer: The pricing information can be verified at our online store or at the pricing page. Do not hesitate to write to sales@manageengine.com for further clarifications.
It allows us to track crucial metrics such as response times, resource utilization, error rates, and transaction performance. The real-time monitoring alerts promptly notify us of any issues or anomalies, enabling us to take immediate action.
Reviewer Role: Research and Development
Tech Support Manager, Lexmark