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# Q & A SETTINGS:

Under the 'Q & A Settings' tab,you can configure the display settings of the 'Security Q & A' feature,which serves for the purpose of 'User Authentication'.

The Q & A Settings tab has two sections :

1. Question Settings
2. Answer Settings

#### Question Settings:

From the "Question Settings" section you can define the number of questions displayed to the End-User. And also the format in which the questions are to be displayed.

Options available under the 'Question Settings' are listed below:

- Display a finite number of questions out of the Available list
- Display Security Questions One by One
- Display all Security Questions

An administrator can select any of these options based on the level of security or convenience that he likes to provide his users.

#### Display a finite number of questions out of the Available list:

###### Display _ Questions Out Of (Available list of Security Questions) at Random

With this option,you can define the number of questions to be displayed to the End-User. The questions will be randomly selected by the application from the 'available list of security questions' configured under Security Question and Answer Settings.

#### Display Security Questions One by One

Checking this option will display the security questions one by one (ie., one question per page).

#### Display all Security Questions

Selecting this option will display all the security questions on a single page. The questions are listed parallel.

#### Note:

- Display of Security Questions One by One or All in a Single Page is based on
- 'Available list of security questions' configured under Security Question and Answer Settings.
- Questions selected to be displayed.

#### Answer Settings:

An administrator can select any of these 'Answer Settings' options based on the level of security or convenience that he likes to provide his users.

Under the 'Answer Settings' option,you are provided with the following 'Self-Explanatory' settings.

- Prevent an User From Providing The Same Answer To Multiple Questions.
- Prevent an User From Using any Word of a Question in his Answers.
- Verify whether the Security Question (s) are Case Sensitive.

###### Other Settings for Securing The User-Account:

In addition to various "Answer Settings" features, ADSelfService Plus also provides other settings that aid in securing an User account by not letting the security answers be compromised.

- Store Security Answers Using Reversible Encryption.
- Hide Security Answers During Reset / Unlock Operations.

###### Store Security Answers Using Reversible Encryption:

When an administrator checks this option, the answers provided by End-Users to validate Security Questions at Enrollment are stored in the product database using a Reversible Encryption. This information can be viewed as a report "Security Questions and Answers Report".

#### Note:

- By default answers are stored using irreversible encryption. The administrator can view the questions Enrolled but answers will remain encrypted in the report.
- Only the Answers of users who Enroll after this option is checked can be viewed.
- Only Security answers can be viewed and ADSelfService Plus does not show end-users passwords.

###### Hide Security Answers During Reset / Unlock Operations:

When an administrator checks this option, Answers to Security Questions are hidden to the End-users when they use the application to attempt a Password Reset / Account Unlock operation.

#### Note:

- This lets a user reset his password even when a colleague is besides him.

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