✖

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# Working with ADSelfService Plus

- Starting ADSelfService Plus
- Launching ADSelfService Plus Client
- Accessing ADSelfService Plus from Winlogon Prompt
- Accessing ADSelfService Plus from Mobile Devices
- Stopping ADSelfService Plus

### Starting ADSelfService Plus

- ADSelfService Plus can be started either in the system account (when run as service) or in user account (when run as application).
- When ADSelfService Plus is installed as a Service
- Option to install ADSelfService Plus as a service is available in the installation wizard.
- To start ADSelfService Plus in the system account, select Start --> Programs --> ADSelfService Plus--> Start ADSelfService Plus
- To start ADSelfService Plus in the user account, double-click the ADSelfService Plus desktop icon.
- When ADSelfService Plus is not installed as a Service
- In this case, ADSelfService Plus can only be started in the user account. To start the product, select Start --> Programs --> ADSelfService Plus --> Start ADSelfService Plus
- On starting the ADSelfService Plus, the client is automatically launched in the default browser.

###### When ADSelfService Plus is started in Windows XP / Windows 2003 machines with firewall enabled, Windows may pop up security alerts asking whether to block or unblock the following programs as shown in the images below:

1. Postgres - Database server.

2. Java(TM) 2 Platform Standard Edition binary - Java.

You should Unblock these programs to start ADSelfService Plus

Fig: Java Alert

### Launching ADSelfService Plus Client

- To launch the ADSelfService Plus client, open a Web browser and type http://hostname:8888 in the address bar. Here the hostname refers to the DNS name of the machine where ADSelfService Plus is running.
- Specify the user name and password as admin (for first time users) in the respective fields and click Login. If you have changed the password, you should use the changed password to login.

### Accessing ADSelfService Plus from Winlogon Prompt

- ADSelfService Plus provides end-users the facility to avail self-service password reset and account unlock right from the Windows logon screen of their machines. This helps the users to not depend on other users' machines in case they need to avail self-service. All you have to do is deploy the built-in GINA extension to the users' machines, which extends the Windows logon dialog screen with self-service functionality.
  For further info, refer GINA/CP Installation.

1. Open a web browser from your mobile device.
2. Type the URL http://hostname:8888 followed by a /m. For eg: if http://selfservice:8888 is the URL then enter http://selfservice:8888/m in the address bar of the mobile browser.
3. Users can perfrom the following self-service actions from their mobile devices:

- Reset Password

- Unlock Account

- Change Password

- Enroll

### Accessing ADSelfService Plus from Mobile Devices

To increase the adoption of the self-service tool and to make password self-service much easier for end-users, ADSelfService Plus provides complete support for all mobile devices including Android, iOS, Windows Mobile Devices and more. Here's how users can access ADSelfService Plus directly from their mobile devices:

- Open a web browser from your mobile device.
- Type the URL http://hostname:8888 followed by a /m. For eg: if http://selfservice:8888 is the URL then enter http://selfservice:8888/m in the address bar of the mobile browser.
- Users can perfrom the following self-service actions from their mobile devices:

- Reset Password

- Unlock Account

- Change Password

- Enroll

### Stopping ADSelfService Plus

To stop ADSelfService Plus, select Start --> Programs --> ADSelfService Plus--> Stop ADSelfService Plus

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