Active Directory Workflow Management

'Workflow' lets you design the sequence of flow for an organizational task and define also the composition of workflow agents. It takes care of the intermediate hand offs and hand overs for you. It's repository of requests keep you updated on the status of the tasks at hand.

Customizable Workflow

ADManager Plus, unlike the native tools or PowerShell, allows you to define a standard workflow structure for all your organizational tasks.

It can involve up to 4 levels of workflow agents- requestors, reviewers, approvers and executors.It serves as a well-laid road map for all organization tasks.The clear structuring of workflow removes all possible role conflicts.Communications and informations remain secure as they flow only through intended recipients

Requests Repository

ADManager Plus holds an exhaustive list of all open and completed requests. It gives you complete information of a task that was raised for execution which includes - the time at which execution of the task began, requestor of the task, workflow agents assigned to the task and workflow status of the task etc. ADManager Plus also keeps an electronic document of all tasks executed and accesses that occurred, which can help in compliance with Acts like SOX.

Assigning Rules

Integrated notification and assigning rules in ADManager Plus Workflow allows setting conditional rules based on which an ADManager Plus technician or priority is assigned to a task. ADManager Plus also allows you to sequence these rules based on which their application to a task will be prioritized. Also, notify the workflow agents on requests that have been raised, reviewed or approved. Basically, it maps the type of action (when request is created, when request is reviewed, when request is approved or when request is executed) to workflow agents for notification reasons. It also allows you to communicate such information to technicians and other concerned people through mails and messages.

Automate Crucial Tasks

Simple routine tasks such as creating users, deleting or disabling inactive users can be very crucial to an organization's robust functioning. Hence these everyday tasks can be automated using ADManager Plus' "Automation" for operational efficiency. Considering, that some of these tasks are crucial it might become necessary to retain a certain level of control over the Automation, this can easily be done by implementing the business Workflow in automation. Doing this will propel the automated task through the supervision of business Workflow agents.

• Create workflow requests for granting or modifying shared folder permissions
• Bulk modify NTFS permissions

Service-level agreement (SLA)

SLA is a formal or informal agreement, typically codified, between the requester and the executor to complete a request within a stipulated time. This helps ensure that the time-sensitive tasks—like user provisioning, account unlock, and permission changes—are carried out without significant delay. ADManager Plus allows you to configure response times for requests based on priority, action, requester, workflow status, and other attributes. You can configure multi-level escalations if the SLA is violated so that the requested task can be reassigned, prioritized, or cancelled. Learn more about Workflow SLA here.

Highlights

• A linear workflow that helps to assign and prioritize tasks
• The workflow cannot be bypassed and hence assures high security and transparency
• An on-line task-status tracking system
• Serves as a catalogue of organization roles and tasks
• Maintains records of tasks and Active Directory data for retrieval at any time
• Can be implemented to supervise automated tasks
• Configure SLA to ensure the tasks are carried out on time.

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