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Upcoming webinars

ITSM and ITOM: Ensuring high availability and business continuity with ManageEngine

Presented by

Nikhil Frederick J

Product expert, ManageEngine

Upcoming webinars

Delivering a unified IT service experience: Integrating ServiceDesk Plus and Endpoint Central

Presented by

Abitha Devi

Product expert, ManageEngine

Past Webinars

ITSM and ITOM: Ensuring high availability and business continuity with ManageEngine

Nikhil Frederick J, Product expert, ManageEngine

62 minutes

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Exploring the impactful ITSM trends of the current decade

Karen Ferris, Director - karenferris.com and Macanta Consulting.

34 minutes

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The significance of a CAB and how to manage it effectively in a hybrid work mode

Vawns Murphy, Lead IT partner - Service Delivery at Silva Homes

34 minutes

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Keeping the lights on at NHS Digital

Sally Bogg, Head of Live Service, and Paul Fixter, Service Manager, at NHS Digital

49 minutes

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Measuring the service desk's contribution to value

Peter Brooks, Independent trainer, author, and consultant in service governance

56 minutes

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The service desk and the next normal

Vawns Murphy, lead IT partner - service delivery at Silva Homes

61 minutes

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The service desk is your best technology coach

Daniel Breston, Experienced IT coach and blogger

48 minutes

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The new digital workspace: Delivering frictionless IT and business services across the enterprise.

Charles Betz, Principal Analyst at Forrester

43 minutes

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How high velocity organizations enable resilience & antifragility

Troy DuMoulin, VP of research and development at Pink Elephant

35 minutes

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ITIL^® 4 and the digital enterprise working beyond IT

Barclay Rae, ITIL 4 architect and co-author

60 minutes

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7 ITIL^® 4 tips for service professionals

Barclay Rae, ITIL 4 co-author

60 minutes

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Setting the right cornerstone to build a successful ITSM practice.

The ServiceDesk Plus Team

60 minutes

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How IT service desks can better prepare for the GDPR.

Rajesh Ganesan

60 mins

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Everything you need to know about ITIL^®4

Dr. Mauricio Corona, ITIL 4 architect

62 mins

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