Most computer networks are based on either Windows Active Directory or Workgroups. System administrators can configure the actions to be performed by Endpoint Central when a computer is added or removed from the Active Directory. This is possible by configuring the SoM Policy. From there on, onboarding these computers onto Endpoint Central is just a click away!
This document aids in providing all that you need to know to configure Scope of Management in Endpoint Central.
AD Domains are usually automatically detected but for some reason you have to add a domain manually.
To know more about adding domain in Endpoint Central, refer here.
If you have problems in adding the workgroups, refer to our online knowledge base for possible reasons and solutions.
Computers in Novell eDirectory based network are managed as Workgroups in Endpoint Central.
Click here to watch the video on configuring the domain details:
Endpoint Central requires user credentials to perform tasks such as AD sync and remote agent installation. The credential provided when adding a domain/workgroup is used for this purpose. When the username/password provided while adding the domain/workgroup has changed later due to password expiry or other reasons, you need to update the correct credentials. To know more about it, refer here
To update the credentials, choose to Modify against the corresponding domain/workgroup under Actions column. Edit the credentials and click Update Domain Details.
IT administrators can automate the provisioning and de-provisioning of computers on Endpoint Central by configuring SoM policy. You will find all the computers that exist in the Active Directory domain but are not managed in Endpoint Central. This helps you to quickly add or remove computers for management.
The active directory synchronization will happen at a specified time every day. It can be configured to notify you whenever a change is detected. You may also initiate the sync option as and when required with sync-only modified data and sync all option:
To know more about it, refer here.
Click here to watch the video:
You can troubleshoot agent installation for computers in which agent installation has failed. This can be done by:
Note: To perform agent push install action, either the Domain administrator privilege or Domain admin with local administrator privilege is required and if both the privileges are denied then the Domain user account without admin access can be used. If you use the Domain user account without admin access, only AD Sync task can be performed and the agent cannot be installed from the console.
