Configuring Alerts Policy

Follow the steps mentioned below to configure the Alerts policy on managed devices:

1. On the product console, navigate to Mobile Device Management -> Management -> Alerts from the left pane.
2. Click on Create Policy.

3. Configure the device events such as SIM card inserted or removed, Location services etc., for which alerts should be received.

4. Under Notifications, specify the email address(es) to which the alerts or notifications need to be sent.
   Note: Configure the mail server settings to send email alerts.
5. Select whether you want to apply Alerts policy for all devices or a specific group of devices. If you've chosen Selected Groups, then specify the Groups.
6. Click Save.

The configured Alerts policy will be successfully applied to the selected devices and groups. Once the Alerts policy is applied to the devices, Admins will be notified about the device events immediately and can take necessary actions to protect the devices and corporate data present on them.

Viewing Alerts on the product console

You can view the list of alerts received from all managed devices by navigating to Device Mgmt and selecting Alerts. These alerts are stored in the product server for 30 days.

In addition to viewing the alerts for all the managed devices, you can filter them based on the number of days you want to view the alerts.