Applications Manager's end user monitoring gives you unparalled insight into the client's perspective in enterprise internet services and hosted web services. In addition to monitoring infrastructure performance, it is essential for enterprises and application service providers to also monitor applications from an end user perspective. It redefines expectations by providing real-time visibility into every facet of the end-user journey. From performance analytics to issue resolution, our services empower you to proactively enhance user experiences. By employing Applications Manager, you gain the power to exceed user expectations, ensuring every click, transaction, and interaction is met with responsiveness and reliability. Applications Manager's end user experience monitoring (EUEM) solution can help enterprises monitor end user experience of web applications.
Applications Manager's end user monitoring software enables you to monitor the key metrics of business-critical network services such as DNS, LDAP, Ping and Mail server from enterprise branch offices or even actual customer locations. It also helps you track critical end user transactions. These capabilities enable the IT administrators to know how their business-critical network services are performing for their end users. If there are any performance issues, they can quickly take steps to address those issues.
Poor response times for business critical applications could impact employee morale and make them reluctant to use applications deployed to make them more productive. Hence in order to get maximum mileage out of your investments in expensive ERP solutions, it is imperative make sure response times are good.
By implementing a comprehensive end-user monitoring strategy, you can proactively identify and address performance issues, ensuring that your applications meet promised SLAs and provide a positive user experience. By monitoring end user experience of applications, IT teams can ensure critical applications perform as expected. End-user monitoring focuses on understanding how actual users experience your applications, and it plays a crucial role in meeting SLAs by providing real-time insights into user interactions and application performance.
Applications Manager's end user monitor also helps the IT Team visualize performance degradation before end users complain. With dashboards that give visibility, IT Teams can make quick changes in the infrastructure to meet user demand. You can also configure alerts and notifications based on your SLA thresholds. Receive immediate alerts when performance metrics deviate from the defined SLAs. This allows your team to respond quickly to potential issues, before the end user experience is affected.
It allows us to track crucial metrics such as response times, resource utilization, error rates, and transaction performance. The real-time monitoring alerts promptly notify us of any issues or anomalies, enabling us to take immediate action.
Reviewer Role: Research and Development
Tech Support Manager, Lexmark