Performance issues that affect the ERP systems can lead to loss of revenue and business, if not resolved quickly. In enterprise businesses, it is imperative to maintain a structure with a high level of availability and health, and monitoring can be challenging in such complex environments. Implementation of various ERP solutions suited to specific needs is quite common in enterprises, SAP being the most popular solution. Having a unified and detailed view of the performance of your ERP, whether it is SAP or any other CRM/ERP suite, helps optimize the performance of operations on the IT infrastructure. ManageEngine Applications Manager provides real-time monitoring for your ERP applications by tracking metrics aligned to your businesses.
ERP environments are usually complex and involves multiple interconnected tiers that help in scalability. However, the presence of multiple tiers makes it harder to monitor and troubleshoot issues. An issue in one tier can cascade into issues in multiple dependent tiers. Applications Manager helps you to understand how your ERP components work collectively. It helps you easily monitor the application and infrastructure tiers supporting your ERP environment including the database, virtualization, and storage tiers, and uncover hidden issues.
Prevent costly downtime and ensure that the commitment to service level agreements (SLAs) are fulfilled with Applications Manager's ERP monitoring tool. Applications Manager helps you proactively monitor KPIs that are vital to your ERP applications such as information related to the processes, applications, tasks, and events running in your system.
Quickly identify the cause of an ERP application slowdown without searching through logs or running ad hoc scripts - whether you are running your ERP on premises, in cloud or in hybrid environments. Resolve issues faster and easier with our advanced root cause analysis options. Respond to critical events quickly by sending a text or an email to an administrator responsible for investigating an issue or initiating an automated process to rectify an error condition. You can also prevent unnecessary oversight by configuring baselines for acceptable performance with our anomaly detection feature.
Automate tasks using web hooks to start external actions or to even integrate with your ITSM tools such as ServiceNow or ManageEngine ServiceDesk Plus.
Easily create dashboards that provide an overview of the KPIs including SAP metrics, infrastructure metrics as well as application metrics. This enables you to get an overview of all your important ERP metrics in one place. You can customize your dashboards easily as per your business needs.
Applications Manager aggregates the historical resource utilization data of your ERP system and employs machine learning techniques to forecast growth and usage. This helps you to plan for budgeting and future resource needs without losing focus on the resources that are expected to run out sooner.
With Applications Manager, you don't need to instrument every server in your ERP implementation and hence you won't need to employ ERP consultants to help you set up the monitoring. Applications Manager's agentless, non-invasive ERP monitoring is easy to set up. You can be up and running in just a few minutes!
Applications Manager not only provides ERP monitoring solutions, but also offers holistic monitoring for virtualization platforms, databases, servers - application servers, web servers, cloud apps, middleware technologies, and much more. To explore Applications Manager on your own, download our 30-day free trial or schedule a personalized demo for a guided tour.
It allows us to track crucial metrics such as response times, resource utilization, error rates, and transaction performance. The real-time monitoring alerts promptly notify us of any issues or anomalies, enabling us to take immediate action.
Reviewer Role: Research and Development
Tech Support Manager, Lexmark