Fault management in Applications Manager enables you to gain end to end visibility in your applications so that you can quickly troubleshoot identified problems.
"Applications Manager's fault manager enables us to act very quickly to fix performance problems and our end users don't even notice any changes" - Vadim Rapoport, Techi Comptg Advr, DBA Sempra Utilities
For pooling the resources of a location or a business application, you can create a new monitor group by grouping all associated infrastucture ( Databases, app servers etc). This way you can easily map the performance/availability dependency of each component on a business application or a location as whole.
Using root cause analysis in Applications Manager's fault management software you can detect anomalies and isolate possible problems by understanding their dependency to troubleshoot faster. With APM Insight, you can gain real-time visibility into an application code or an SQL query to easily identify transaction bottlenecks and performance hiccups.
You can monitor the gradual performance degradation by defining anomaly profiles on performance metrics. Using this, you can define rules and compare present data with the earlier best recorded one. Anomaly profiles can be created in our fault management console based on baseline values and custom expressions.
An alarm generated in the system is assigned a severity and is notified appropriately. When an error is detected, it can be notified immediately by configuring an action. Applications Manager's automatic incident resolution system supports the following actions:
Also, JMX Notifications and SNMP Traps can be received in Applications Manager and they can trigger the actions configured.
Plan the infrastructure capacity for peak hours with insights into historical data or by using synthetic transaction monitoring. These extensive reports depict the availability, health and response time of an application over a specified period of time.
Integrate Applications Manager's fault resolution system with ServiceNow to create actionable incidents directly from application or server errors. Leverage Applications Manager's alerting capabilities and receive alerts on the go!
Get Applications Manager notifications in Slack channels in real time. With Applications Manager's out-of-the-box Slack integration capabilities, become aware of potential performance problems in your applications and infrastructure components as they occur.
Applications Manager's iPhone App and Android App allows you to track critical applications, perform actions, receive alerts and identify issues on your smartphones. With on-the-go monitoring you can reduce the time for resolution of a fault occurring in your system, thereby increasing the overall availability of your business services.
It allows us to track crucial metrics such as response times, resource utilization, error rates, and transaction performance. The real-time monitoring alerts promptly notify us of any issues or anomalies, enabling us to take immediate action.
Reviewer Role: Research and Development
Tech Support Manager, Lexmark